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Rabat-Salé-Kénitra: five mobile agencies for customer services

The regional operator announces travelling service desks, particularly for residents far from its permanent offices.

A person holds a pen over documents
Illustrative photograph: Mikhail Nilov/Pexels. It depicts paperwork, not an SRM agency.

SRM Rabat-Salé-Kénitra announces five mobile agencies to bring services closer to residents, particularly in rural areas. The operator’s post was consulted on 5 October; its exact publication date is not specified.

Payments, subscriptions, cancellations, connection requests and complaints are among the announced services. The scheme complements permanent offices.

For customers, practical benefits will depend on visiting locations and times. The post consulted does not provide a detailed itinerary.

Before travelling, customers should confirm the visit with SRM and ask which documents are required. Announcing five units does not mean a service desk will be present every day in every municipality.

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